BBB Report for GISOL
(emphasis added by me) We rate this company as having an unsatisfactory business performance record.
Complainants allege that the company failed to provide the promised service, that
customer service was lacking or unavailable, that the company failed to respond to emails or technical support tickets. Some customers complained that the
service was slow or did not operate at all.
The company generally failed to respond to the specific complaint allegations, but in some cases did state that if the customer requested a refund they did supply one in accordance with the contract. Many complaints were closed as unresolved, meaning the customer was not satisfied with the company's response or the company failed to address the complainants allegations. Some complaints are closed as unanswered.
